Concierge

Muckross Park Hotel & Spa, part of the The iNUA Collection, are looking for a Concierge to join our team!

As the Concierge, you will be the heart of our guest experience, ensuring seamless service and exceeding guest expectations at every touchpoint.

Your responsibilities will include:

• Overseeing a concierge operations, including itinerary planning, restaurant reservations, activity bookings, and guest transportation.
• Building and fostering strong relationships with guests, anticipating their needs and exceeding them.
• Maintaining a deep understanding of the local area, recommending hidden gems and creating bespoke experiences for guests.
• Looking after the Room Service.
• Upholding the high standards of The iNUA Collection brand.

Who We Are Looking For:

• A minimum of 1 year of experience in a hotel concierge/ day porter role.
• Proven ability to work as part of the team, fostering a positive and collaborative work environment.
• Exceptional communication, interpersonal, and organisational skills.
• A passion for exceeding guest expectations and creating unforgettable experiences.
• Strong knowledge of the local area and its offerings.

What We Offer:

• The opportunity to join a dynamic and growing hospitality group.
• A work environment that values creativity, initiative, and guest service excellence.
• The chance to be part of a team dedicated to providing exceptional experiences.
• Employees discounts across our hotels for you, your family and your friends.

Join The iNUA Collection and be part of creating lasting memories for our valued guests!