We are currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at voco Belfast an IHG Hotel part of The iNUA Collection Hospitality Group.
As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.
Responsibilities:
- Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and meeting and event facilities.
- Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests.
- Assist in training, and development of F&B team members to maintain a skilled and motivated team.
- Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs.
- Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
- Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue.
- Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement.
- Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.
Requirements:
- Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant.
- Strong leadership and communication skills with the ability to motivate and inspire team members.
- Excellent customer service skills and a passion for delivering memorable dining experiences.
- Proven ability to effectively manage resources, control costs, and maximise profitability.
- Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.
We offer Industry leading benefits:
- The opportunity to work within a renowned hotel collection.
- Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates
- Life Assurance- giving you peace of mind
- 24/7 access to our Employee Assistance Programme
- Enhanced Pension Contribution
- Learning and Development opportunities. Grow with us and start your journey in the hospitality industry.
- Access to employee discounts for you, your family and friends.
- Enhanced Maternity & Paternity Leave
If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at The iNUA Collection Hospitality Group.
We look forward to hearing from you.