Do you thrive in a fast-paced environment and enjoy providing exceptional customer service?
The radisson BLU Hotel, Athlone, part of The iNUA Collection is now looking for a highly motivated Leisure Centre Attendant to join our team.
As a Leisure Centre Attendant, you will play a vital role in ensuring our guests have a relaxing and enjoyable experience at our on-site facilities.
Your responsibilities will include:
- Offer exceptional Standards of Service to customers at all times
- Meet & Greet customers on arrival in a polite and professional manner
- Instruct Members and customers on the safe & effective use of the Gym Equipment.
- Perform Health screening, Gym Inductions, provide Fitness programmes and teach Group Exercise Classes as and when required.
- Ensures guest satisfaction by maintaining a clean & safe facility
- Perform all cleaning tasks as and when required to ensure excellent standards of hygiene are maintained at all times and also complete daily, weekly and monthly cleaning schedules and keep records up to date.
- Complete chemical checks for the Pool & Jacuzzi when required as per the schedule – checks to include bacteria/ PH checks, complete Pool testing as and when required and adhere to the Pool plant schedule completing all tasks as and when required
- Complete regular daily checks on the Steam Room and Sauna as per the requirements
- Complete thorough walk throughs of the club during your shifting, ensuring standards are being maintained and cleaning completed as per the schedule
- Reports any necessary repairs to engineering using maintenance request process
- Maintain a Safe operating environment at all times for customers by completing the necessary H&S checks and reporting any issues to your line Manager.
- Maintains current heart and lung rescuing license and updated knowledge
- Maintain a Basic First Aid Qualification
- Complete regular maintenance checks on the Gym equipment, reporting any issues to your line Manager
- Take a proactive approach to generating new business for the club including generating new leads, completing sales calls, completing tours of the club to all potential customers and selling members as per the KPI’s set out by the Leisure Centre Manager.
- Take a proactive approach to member retention for the club by completing the Member CRM process as outlined by the Leisure Centre Manager.
- Take a proactive approach to generating revenue by upselling products and service to all customers.
- Supervises retailing activities including purchasing and receiving safeguards
- Order’s amenities and necessary supplies for the Leisure Centre as directed by the Leisure centre Manager.
- Complete Cashing up process as required and prepare any necessary reported as directed by the LCM.
You are a great fit if you:
- Have a passion for exceptional customer service.
- Are a team player with a positive and enthusiastic attitude.
- Possess excellent communication and interpersonal skills.
- Are able to work independently and prioritise tasks effectively.
- Have a strong focus on health and safety procedures.
The iNUA Collection offers:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and supportive environment.
- Free membership to our leisure centre facilities .
- Be part of a team dedicated to providing exceptional guest experiences.
- Access to employee discounts for you, your family and friends.
We are looking for a passionate individual to join our team. Join our team and become part of something special!