Front Office Receptionist- Full Time

Join the vibrant and award-winning Radisson Blu Hotel & Spa, Cork, proudly part of The iNUA Hotel Collection, one of Ireland’s leading hospitality groups. Renowned for exceptional guest service, stylish facilities, and a warm, team-focused culture, our hotel offers an inspiring environment where people are supported, valued, and encouraged to grow.

At Radisson Blu Cork, we deliver memorable guest experiences through professionalism, teamwork, and genuine hospitality—every day.

About the Role

We are seeking an enthusiastic, polished, and guest-focused Hotel Receptionist to join our Front Office team. You will be the first point of contact for our guests, creating an excellent first impression and providing exceptional service throughout their stay.

This is an excellent opportunity for someone with prior hotel front desk experience who is looking to develop their career in a dynamic, supportive environment with clear progression pathways.

Key Responsibilities

• Welcome guests with warmth, professionalism, and a genuine desire to assist
• Handle check-ins, check-outs, and guest queries efficiently and accurately
• Manage reservations, room allocations, and billing using hotel PMS (Opera experience desirable)
• Deliver personalised service to ensure every guest feels valued and cared for
• Communicate effectively with all hotel departments to ensure seamless guest service
• Handle phone and email enquiries promptly and professionally
• Support Front Office operations during busy periods, events, and group check-ins
• Uphold Radisson Blu service standards and contribute to a positive team environment

A Day in the Life

You’ll begin your shift by preparing for arrivals, reviewing special requests, and ensuring the reception area is welcoming. Throughout the day, you’ll assist guests with check-ins and check-outs, respond to queries, manage reservations, and collaborate with colleagues across Housekeeping, F&B, and Reservations to deliver a smooth guest experience. Every interaction you have helps create memorable moments for our guests—whether offering a local recommendation or resolving a request with efficiency and care.

What We Are Looking For

Essential:

• Previous experience in a hotel front desk role
• Strong working knowledge of hotel operations and guest service standards
• Excellent communication and interpersonal skills
• High attention to detail and strong organisational abilities
• Confident in handling busy shifts and multitasking in a fast-paced environment
• Professional presentation and a warm, welcoming manner

Desirable:

• Experience using Opera PMS
• Knowledge of Cork tourism and local attractions
• A genuine passion for hospitality and guest experience
• Ambition to progress into leadership roles within Front Office

Why Join Us

At Radisson Blu Cork, you’ll be part of a supportive Front Office team that values professionalism, teamwork, and continuous learning. As part of The iNUA Hotel Collection, you’ll have access to industry-leading training and development programmes, including opportunities through the iNUA Development Academy.

We believe in growing talent from within—creating real opportunities to progress from Hotel Receptionist to Front Office Supervisor, Assistant Front Office Manager, Deputy General Manager, or even General Manager.

Employee Benefits

• Competitive salary
• Health insurance contribution
• Pension contribution
• Excellent career development and training programmes
• Discounts across The iNUA Hotel Collection
• Employee recognition initiatives
• Free parking and meals on duty
• A supportive, collaborative, and positive team culture

Call to Action

If you are passionate about hospitality and love creating outstanding guest experiences, we’d be delighted to hear from you.
Apply today and take the next step in your career with Radisson Blu Cork—where your talent and ambition are truly valued.